October: Stop Charging Late Fees

October: Stop Charging Late Fees

Over the past 10 years, I’ve spoken to hundreds of school leaders.  During that time, a handful of schools told me they dropped their tuition management provider because parents would complain that the company charged them a fee to give them a call because the company hadn’t received their payment, and they paid their tuition […]

Publication and Placement of Your School’s “Remarkable”/”Distinctive” Qualities

Publication and Placement of Your School’s “Remarkable”/”Distinctive” Qualities

Can you guess the two key places where you need to publish your school’s remarkable qualities? If you said 1) in the local newspaper and 2) in the yellow pages, that would be incorrect.  In fact, a meme I once saw suggested a new advertising slogan for the Yellow Pages: “Throw This Away.” Although advertising […]